Shipping
Shipping is calculated at checkout from the total weight of your order. Standard ships by USPS Ground Advantage and arrives 2–4 business days after dispatch. Express ships by USPS Priority Mail and arrives 1–3 business days after dispatch.
| Order weight | Standard | Express |
|---|
| Up to 8 oz | $5.29 | $9.99 |
| 8–12 oz | $6.19 | $11.99 |
| 12 oz–1 lb | $7.49 | $12.49 |
| 1–2 lb | $9.99 | $17.99 |
| 2–3 lb | $12.49 | $21.99 |
| Each additional pound | +$1.99 | +$4.49 |
Most single-bottle orders weigh under 8 oz. Orders are prepared and dispatched within 1–5 business days, and you’ll receive a tracking link by email as soon as your order ships. We ship within the United States, excluding Alaska, Hawaii and APO/FPO military addresses.
Check your address: orders go into production as soon as they’re placed, so we can’t change the shipping address after checkout. Lost packages: if tracking doesn’t show your order as delivered, contact us within 30 days of the estimated delivery date and we’ll replace or refund it.
Refunds & replacements
Damaged, defective or incorrect items. Contact us within 30 days of delivery with your order number, which product and how many are affected, a photo and a short description. Once we confirm the issue, we’ll ship a free replacement. If the replacement also arrives defective, we’ll refund your original payment method.
Lost packages. Contact us within 30 days of the estimated delivery date. If tracking doesn’t show the package as delivered, we’ll investigate and send a replacement or refund. We can’t replace or refund packages that tracking shows were delivered to the address on the order.
Before you order. Every order goes into production as soon as it’s placed, so we can’t cancel or change an order, including its shipping address, after checkout.
What we can’t refund or replace:
- Change of mind or the wrong item ordered. Our products are consumable health items made to order, so we don’t accept returns. Please contact us before sending anything back.
- Incorrect or incomplete address. Returned packages are reshipped once you confirm the correct address; the reshipping cost (original shipping plus a handling fee) is yours. If we don’t hear back within 14 days of contacting you, the package may be discarded without a refund.
- Unclaimed packages, which can be reshipped on the same terms.
- Packages returned a second time, which can’t be reshipped again or refunded.
Approved refunds go back to your original payment method within a few business days. If you haven’t seen yours, check with your card company, then your bank. If it still hasn’t arrived, contact us and we’ll help.